Glosario de términos relacionados con la gestión por procesos

Seguidamente se recapitulan los acrónimos utilizados en este documento:

  • B2B = Business to Business
  • BAM = Business Activity Monitoring
  • BI = Business Intelligence
  • BPA = Business Process Analysis
  • BPEL = Business Process Execution Language
  • BPM = Business Process Management
  • BPMS = Business Process Management Suite
  • BPMN = Business Process Modeling Notation
  • BPP = Business Process Platform
  • BRE = Business Rules Engine
  • BRMS = Business Rules Management System
  • CMMI = Capability Maturity Model Integration
  • CRM = Customer Relationship Management
  • EAI = Enterprise Application Integration
  • EFQM = European Foundation for Quality Management
  • ERP = Enterprise Resource Planning
  • ESB = Enterprise Service Bus
  • H2H = Human to Human
  • H2S = Human to System
  • IT = Information Technology
  • LOPD = Ley Orgánica de Protección de Datos
  • SaaS = Software as a Service
  • SCM = Supply Chain Management
  • SOA = Service Oriented Architecture
  • S2S = System to System
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